Barrier-Free Kiosk
(Payments type)

An intuitive kiosk design that anyone can use with ease

This kiosk aims to address the challenges faced by digitally marginalized groups,
including individuals with visual, auditory, and physical disabilities, the elderly, and children. These challenges have been exacerbated by the rapid expansion of the contactless service market, particularly during the COVID-19 pandemic and

against the backdrop of rising wages. Through various methods, the kiosk embodies the true meaning of "digital inclusion".

Based on the usability analysis and insights gained from the previous information kiosk design process, we developed an improved layout for enhanced convenience. The design identity was also inherited from the information kiosk, resulting in a payment kiosk that enables intuitive and independent use by all users.